I listened to Getting to Yes by William Ury who is probably the most recognized negotiations expert few months ago.
If you never heard about William Ury, short TED talk might be the best way to get to know about his impressive career:
And here are the notes that I wrote down while reading it. Probably they will be of some use for you as well:
1. Always set a goal of negotiation form the very beginning: “You want to sell at the higher price and I want to buy at the lower price. Let’s find the fair price that can both agree upon.”
2. Always try to understand interests behind a position. How did you arrive at that price? Why do you consider it just?
3. Always repeat the position of another side: “Correct me if I’m wrong. Do I understand correctly that you consider this price to be just because…”
4. Always set a principle, external standard to judge the agreement. E.g. fair solution.
5. Separate a person from a problem. “We are very grateful for everything you did for us but it’s very important for us to arrive at the fair solution.”
Business model generation book that I’m currently reading is a brilliant example of how complicated topic can be structured and explained visually so simple that even a kid would understand it.
CONS
It should be noted that it doesn’t go into much deep granularity level, doesn’t give you numbers, formulas or ready-to-use solutions.
PROS
However, it does give you food for thought, important questions to ask and what’s more even more important a great thinking framework that can also be used for brainstorming and collaboration.
Recently I finished reading What Would Google Do by Jeff Jarvis. Judging by title I didn’t really expect lots of insights from the book but it appeared to be truly visionary and smart. It even made me kind of regret choosing Economics&Business major over Computer Science 7 years ago…
WWGD appeared not to be about Google itself but about the way business, economics, relationships and world in whole change as the result of technologies wide spread and simplification. So, in fact the book covers quite wide range of topics. From Google’s PageRank, to Facebook, new media, customized solutions, customer relations, blogging, Twitter, context advertising, search engine optimization, online communities management, government policies and many other.
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